Privacy Policy

Effective date: February 5, 2026

This Privacy Policy explains how Spartan Wipes (“Spartan Wipes,” “we,” “us”) collects, uses, discloses, and protects information when you visit our website, place an order, contact support, or otherwise interact with our services (collectively, the “Services”).

This Policy is intended for users in the United States.

1) Who we are

This Privacy Policy explains how Spartan Wipes collects, uses, and shares information when you visit our website, place an order, or contact us (the “Services”).

U.S. mailing address:
Spartan Wipes
1000 Brickell Ave, Ste 715, PMB 1880
Miami, FL 33131
United States

Company (data controller):
TIV PRIME SRL
Str. Sf. Lazăr, Nr. 2, TANASUC Office, birou 04, birou 03
Iași, România, 700044, CUI 43509505, J22/3277/2020.

Contact: contact@spartanwipes.com
Support hours: Daily, 9:00 AM to 8:00 PM (EST)
FDA NDC (product identifier): 84930-111-11

2) Platforms we use (Shopify)

Our online store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell our products to you. When you interact with our store, information you provide is processed through Shopify and service providers that support Shopify features (for example, checkout, payments, fraud prevention, and order management). Shopify may store and process data on servers in different countries.

3) Information we collect

We collect information in three main ways: (a) you provide it, (b) we collect it automatically, and (c) we receive it from partners involved in your order.

A. Information you provide

Order and account details: name, email, phone number, billing and shipping address.
Purchase details: items purchased, order history, returns, customer support records.
Communications: messages you send us (email, forms, support requests).
Optional information: product reviews or feedback, if you choose to submit them.

B. Information collected automatically

Device and network data: IP address, browser type, device type, operating system, language settings.
Usage data: pages viewed, links clicked, time spent, referring/exit pages, error logs.
Cookies and similar technologies: used for store functionality, analytics, and (if enabled) advertising/measurement.

C. Information from payment and shipping partners

Payment status and fraud signals: we receive confirmation and limited risk indicators; payment details are handled by payment processors.
Shipping status: carrier tracking and delivery updates.

We do not intentionally collect medical records or other sensitive health information through our store.

4) How we use your information

We use information to:

Process and fulfill orders (checkout, payment, shipping, returns).
Provide customer support and respond to requests.
Operate, maintain, and improve the store (performance, troubleshooting, analytics).
Send transactional messages (order confirmations, shipping updates, service notices).
Send marketing communications if you subscribe or otherwise consent (you can unsubscribe anytime).
Prevent fraud and secure the store and transactions.
Comply with legal obligations (tax, accounting, recordkeeping, enforcing terms).

5) Cookies and Shopify-related tracking

Shopify and apps installed on our store may use cookies, pixels, tags, and similar technologies to keep the store working and to understand how visitors use it.

Types of cookies we may use:

Essential cookies: required for cart, checkout, security, and basic store operations.
Preference cookies: remember settings (for example, region or language).
Analytics cookies: help us understand store performance and improve the experience.
Advertising cookies: if enabled, help measure ads and show more relevant ads.

Your choices:

You can control cookies through your browser settings.
If you block cookies, parts of the store may not function properly.
If your browser sends a legally recognized opt-out preference signal (such as Global Privacy Control), we will honor it to the extent required by applicable law.

6) How we share information

We share personal information only as needed to operate our business:

Shopify as our ecommerce platform provider.
Service providers that support our operations (site hosting, analytics, email delivery, customer support tools).
Payment processors to process payments (we do not store full payment card details).
Shipping and fulfillment partners to deliver orders and handle returns.
Professional advisors (legal, accounting) when necessary.
Legal and safety disclosures when required by law, or to protect rights, safety, and prevent fraud.
Business transfers (merger, acquisition, or sale of assets), where permitted by law.

Sale / sharing for targeted advertising:
If advertising/measurement technologies are enabled on our store, some U.S. state laws may treat certain disclosures (for example, via cookies/pixels) as “sale” or “sharing” for targeted advertising. You can opt out using browser controls and signals described above, and by contacting us (Section 10).

We do not knowingly sell personal information of children under 16.

7) Data retention

We keep personal information only as long as needed for the purposes described in this policy, including to complete transactions, provide support, maintain business records, comply with tax and accounting obligations, resolve disputes, and enforce agreements.

8) Data security

We use reasonable safeguards designed to protect information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9) International processing (Romania / EU and other locations)

TIV PRIME SRL operates from Romania. Your information may be processed in Romania and in other countries where Shopify or our service providers operate. We take steps intended to ensure appropriate protections are in place for international transfers where required.

10) U.S. privacy rights and requests

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing such as targeted advertising.

How to submit a request: email contact@spartanwipes.com with the subject line “Privacy Request”.
We may need to verify your request. We will not ask for your password or full payment card number.

If applicable law provides an appeal right and we deny your request, you can appeal by replying to our decision email with “Appeal”.

Marketing emails: you can unsubscribe using the link in the email. Transactional emails (like receipts and shipping updates) will still be sent when needed.

11) Children’s privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

12) Changes to this Privacy Policy

We may update this policy from time to time. We will post the updated version with a new effective date.

13) Contact us

Email: contact@spartanwipes.com
Support hours: Daily, 9:00 AM to 8:00 PM (EST)

U.S. mailing address:
1000 Brickell Ave, Ste 715, PMB 1880, Miami, FL 33131, United States

Legal entity:
TIV PRIME SRL, Str. Sf. Lazăr, Nr. 2, TANASUC Office, birou 04, birou 03, Iași, România, 700044, CUI 43509505, J22/3277/2020.